Returns & Exchanges
We want you to love your new look, which is why we offer a 30-day hassle-free return policy on all non-prescription fashion frames and sunglasses. Please ensure items are unworn and in their original packaging to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the eyewear in its original protective case and shipping box, including all cleaning cloths and authenticity certificates.
- 3.Attach the Label
Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your return package.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.